Privacy Policy

This policy explains what personal information AlterForm Labs ("we", "us") collects through this website, why we collect it and what we do with it. It covers this website only. It is written to describe what the site actually does today, and we will update it when that changes.

Information we collect

Information you send us

When you use the contact form or email us, we receive what you choose to provide: your name, business email address, company, the type of inquiry and your message.

Information collected automatically

This website is delivered through Cloudflare, which, like most hosting providers, processes standard technical information for each request, such as IP address, browser type, the page requested and the time. We use this only to deliver the site and keep it secure, and we do not use it to identify or profile individual visitors.

How we use information

• To reply to your inquiry and continue the conversation you started.
• To consider requests for early access to our products.
• To operate, secure and troubleshoot the website.

We do not sell personal information, and we do not use it for advertising.

Cookies and analytics

This website does not set cookies and does not use analytics, advertising or tracking scripts. Fonts and scripts are served from this website itself, not from third parties. If we add analytics in the future, we will update this policy before doing so.

The product examples shown on this site are illustrations built from fictional demo data. They do not record or transmit anything about you.

Third-party services

We use Cloudflare, Inc. to host and deliver this website, and Zoho Corporation (Zoho Mail) to receive and store the email we send and receive, including messages sent through the contact form. They process information on our behalf and only as needed to provide those services. We do not share personal information with anyone else unless the law requires it.

Data retention

We keep contact submissions and correspondence for as long as needed to respond and to maintain a record of our relationship with you, and then delete them. You can ask us to delete your information sooner at any time.

Data security

The website is served over an encrypted connection (HTTPS), and access to our email and business accounts is limited and protected. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to how we use it. To make a request, contact us at the address below. We will respond within a reasonable time.

Cockpit and future products

Cockpit is in development and is not yet offered to customers. Its planned capabilities, including meeting recording, transcription and CRM connections, involve personal information of a different kind from this website. Before those capabilities are made available they will be covered by product-specific privacy terms, consent and disclosure mechanisms, and agreements with the companies that use them. This website policy does not cover that processing.

Changes to this policy

We will post any changes on this page and update the effective date above.

Contact

For privacy questions or requests, email hello@alterformlabs.com.