Now building Cockpit, our first product

Rethinking how work gets done.

We build intelligent software that transforms complex workflows into simpler, more effective experiences.

During the call
Before the call
  • Answers from your own systems
  • Source and age on every value
  • Nothing saved without review
  • Never guesses the account
  • Configured per company, not rebuilt
  • The rep stays in control
  • Working prototype today
  • Early access by request
Product

Prepare, answer, guide and follow up. One screen for the whole conversation.

Call Prep

Account context, services, charges and open tickets are gathered before the call starts, including the slow reports that would otherwise stall it.

Live Answers

When the customer asks a question, Cockpit looks it up in your own systems and shows the answer with its source and age.

Guidance

Objections are recognised as they are raised, with your playbook's response, the next question to ask and the talking points still to cover.

Follow-up

The call note and follow-up tasks are drafted when the call ends. You review and edit them before anything is saved.

How it fits together

Your systems. One screen. Every conversation.

Cockpit sits between the systems that hold your customer data and the person talking to the customer.

See how the pieces fit together

Your business

CRM recordsInventoryBillingTicketsProduct catalog

Cockpit

Follows the conversationRecognises questions and objectionsLooks up the answer

On the rep's screen

Verified answerNext question to askTalking points covered

After the call

Call noteFollow-up tasksCRM update, after review

Cockpit is in development. See what works today

How we build

Software you can trust in front of a customer

Every answer has a source

Information comes from the company's own systems and says where it came from and how old it is.

Made to fit the business

A company is a configuration, not a custom build. The same product adapts to different teams and industries.

People stay in control

Our software informs and prepares. People decide. Nothing important happens without someone choosing it.

Solutions

One product, shaped to how you sell

Product snippets are from the Cockpit prototype. All company names and figures are fictional demo data.

Our philosophy

Don't just accept how things work. Reimagine how they could work.

Most work software is built around the system, and people learn to work around it. We start from the person doing the job: what they need to know, at the moment they need it.

About AlterForm Labs
FAQ

The short version

What is AlterForm Labs?

AlterForm Labs is an independent software company. We build intelligent software that turns complex workflows into simpler, more effective experiences. Our first product is Cockpit, an AI sales command center.

What is Cockpit?

Cockpit is an AI sales command center: a single screen that helps a salesperson prepare for a customer conversation, follows the conversation as it happens, surfaces verified answers from the company's own systems, and drafts the follow-up afterwards. The salesperson stays in control throughout.

Is Cockpit available today?

Not yet. Cockpit is in active development. A working prototype runs the full flow on simulated calls and fictional demo data. Teams interested in early access are welcome to get in touch.

Who is Cockpit for?

Cockpit is designed for customer-facing teams whose conversations depend on account details: sales representatives, account managers and customer success teams. It is configured per company rather than built for a single industry.

Will AlterForm Labs build other products?

Yes. Cockpit is the first. AlterForm Labs exists to turn practical, everyday workflow problems into useful software, and future products may serve different teams and industries.

How do I get early access or get in touch?

Use the contact page or email hello@alterformlabs.com. Tell us a little about your team and how your customer conversations work today.

See where Cockpit is headed.

Cockpit is in development. If your team wants to shape it early, we would like to hear from you.